How can we help you?
Unfortunately we don't offer gift wrapping or the possibility of adding a personal message. We hope to be able to offer this in the future.
All our gift boxes are pre-packed and are sold only with the exact pairs of Happy Socks displayed on the product page. The content can not be changed or personalised. Gift boxes can not be purchased separately. If you want to buy an empty gift box, see our flat-pack gift boxes here.
Looking after your socks with care is the key to making them last longer! More time with your Happy Socks equals less overconsumption, which in turn means more energy saved! It’s a win-win.
We work hard to ensure that our socks are of the highest quality. However, the life span can vary depending on the care and handling of your Happy Socks.
Here are a few simple, sustainable habits to keep in mind:
1. If you like stretchy socks, never wash them at a temperature above 40°C/104°F. The elastane doesn’t like it and becomes stiff and boring. (Our extra fine styles, wool socks and compression socks should never be washed at a temperature above 30°C/86°F.)
2. Always use a washing bag that stops microplastics from ending up in our oceans. (All socks have some kind of synthetic material in them, regardless if it is recycled or virgin they all release microplastics during laundry.)
3. A super easy tip is to skip fabric softener and always avoid bleaching.
4. To keep your socks and beachwear looking fresh longer, wash them inside out.
5. For products with embellishments, use a wash bag to protect them during laundry.
6. Go easy on the detergent! Too much detergent does not necessarily result in cleaner clothes, but it does have a negative impact on water systems.
7. Even though our socks are durable, they will last longer if they are kept out of the tumble dryer. Hang your socks instead and you’ll save energy (and cash, yippee!).
8. Important: When putting on your brand new pair of Happy Socks, please take the time to cut the thread on the label with a pair of scissors instead of ripping it off as this can damage the socks.
We work hard to ensure that our underwear are of the highest quality possible. However, the life span can vary depending on the care and handling of your underwear.
For all of our underwear, we recommend a washing temperature of 40°C/104°F, and to avoid bleaching or ironing. Even though all products are durable, they will last longer if they are kept out of the tumble dryer.
Happy Socks pays close attention to the production of our collections and only uses the best materials and the sharpest designs. A meticulous attention to detail paired with AQL 2,5 inspection standards allows Happy Socks to maintain and constantly develop the product quality. The life span of the products varies depending on the care and handling. Make sure you check our care instructions found above.
Our products are produced in Turkey, Portugal, China and Peru. Happy Socks ensures that suppliers are of high standards; from quality, social and environmental perspective, by making a holistic assessment before we bring them in as an approved business partner. We collaborate closely with our suppliers and make regular visits as well as inspections at their facilities.
We carry out on site supplier assessments at least once a year that are performed by staff from our Stockholm headquarters. In addition, we have local production offices in Istanbul, Turkey as well as in Shanghai, China. Our production office team members have daily contact with our suppliers and visit them frequently. During those visits, production quality and facility standards are controlled and discussed.
Happy Socks is a member of Amfori, participating in their BSCI program, and we also require that our suppliers are audited through Amfori BSCI. We accept a BSCI audit report where the final score is C or above, and we also collaborate with our suppliers on continuous improvements in this area. If a supplier has an approved SEDEX report, we can also accept that while the supplier prepares for BSCI audit.
The suppliers are also required to sign the Happy Socks Code of Conduct to make sure they maintain high standards, no child labour is used and no other forms of abuse occur. In addition, for chemical safety we require all suppliers to comply with REACH, sign our Restricted substance list as well as becoming Oeko-Tex certified.
What is the Happy Socks Code of Conduct?
The Happy Socks Code of Conduct is a clarification of our requirements for environmental and social equity. The requirements set in our Code of Conduct are based on the Universal Declaration of Human Rights, the UN Convention on the Rights of the Child and the ILO 8 Core Conventions.
For more information, please have a look at our Code of Conduct.
What is Amfori BSCI?
The Amfori BSCI, a common Code of Conduct, regulates working environment issues, including workplace health and safety, working hours, industrial compensation and the prohibition of child labour.
For more information, visit the Amfori BSCI website.
What is SEDEX?
Companies which undergo a SEDEX audit can prove to their customers that they respect the principles of ethically and socially sustainable production.
For more information, visit the SEDEX website.
What is Oeko-Tex?
Oeko-Tex is a certification system for materials used in a certain product. The certification confirms that the material and/or final product is correctly produced without hazardous and toxic substances.
For more information, visit the Oeko-Tex website.
How do you monitor the country of origin of the cotton used in your products?
The cotton used in our products is sourced from Turkey, India and Peru. We require the factories we work with to be able to provide documentation to disclose the source of cotton. We monitor the process closely by being in constant contact with all our suppliers. Additionally, part of our sock collection is produced with certified organic cotton according to OCS (Organic Content Standard). Through the OCS certification we can secure the traceability of the organic cotton from the farmer to the ready made sock.
How do you ensure that your products are free from hazardous chemicals?
Our suppliers and sub-suppliers have to commit to following the regulation set in REACH, a regulation within EU for hazardous and toxic chemicals. To help our suppliers further pursue environmental responsibility in terms of reducing use of harmful substances, we also require that they become Oeko-Tex STANDARD 100 certified.
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Who can wear a face mask?
People older than 2 years of age in public settings where other social distancing measures are difficult to maintain. Cloth face coverings may slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. The face covers are not a replacement for medical grade masks, social distancing, hand-washing and other recommendations by your local health authorities.
Who should not wear a face mask?
Children under age 2 should not wear a mask. Anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance should also not wear a mask. A cloth face covering may not protect the wearer, but it may keep the wearer from spreading the virus to others.
Are the face covers enough to protect me against Covid-19?
The face covers are not a replacement for medical grade masks, social distancing, hand-washing and other recommendations by your local health authorities.
Why are these non-medical face covers important?
Non-medical grade face covers help avoid touching your face, which is a common way of transmitting Covid-19 and other viruses. They can also help minimize the risk of contracting and transmitting the virus. The face covers are not a replacement for medical grade masks, social distancing, hand-washing and other recommendations by your local health authorities.
How should I wear the mask?
Make sure to clean your hands before putting on the face cover. Adjust the face cover so that it tightly covers your mouth, nose and chin, without any gaps, but making sure that you can breathe easily. Be sure to avoid touching the face cover while you are wearing it. Do not wear the face cover if it is wet, dirty or has signs of being damaged. Remember to wash the face cover before every use and wash your hands as soon as you take your mask off.
Do not wear the face cover if you have trouble breathing or if you are unable to remove the face cover without assistance. The Happy Socks Face Covers are for adults only. Children under the age of 2 should not wear a face cover at all.
What should I think about when removing the mask?
Avoid removing the face cover when other people are within 1 meter from you. Before removing the face cover, make sure to wash your hands. Then, remove the face cover by the straps attached to it and pull away from your face and place in your washing machine or store in a clean and resealable plastic bag until it can be washed. Avoid touching your eyes, nose or mouth after removing the face cover. Clean your hands immediately after removing the face cover. Make sure to wash the face cover before the next use.
For more information, see:
WHO: Coronavirus disease (COVID-19) advice for the public: When & how to use masks
WHO: Q&A: Masks and COVID-19
CDC: How to Wear Masks